Owner Frequently Asked Questions

Professional management is so much more than collecting rent. Some issues you might face while handling your owner properties:

• Maintenance calls all hours of the night, some might even be real emergencies, most won't.
• Good tenants that you would never expect turn out to be horrible renters.
• Being overcharged by handymen, Plumbers, and Electricians.
• Evicting a tenant legally.
• Death of a tenant, now what do you do?
• Tenant claims there is mold in the unit. How do you respond?
• Collection of delinquent rent; we take the abuse from tenants, not you.
• Understanding and following federal, state, and local laws.

We have licensed professional agents who manage your rental investment for you. Spend your time on more important issues. Barrons Property Managers are 100% committed to your property needs. 

All tenants are screened via a third-party company that is very thorough in finding all information available about the applicant. Our screening is a National search, as opposed to some competitors only searching locally. 

• Current landlords and previous landlords are contacted to ensure there is no personal relation to them, and to verify the rent paid and the condition of the property, and that they are, in fact, the real owner of the residence. 
• Employers are contacted to make sure the income requirement is met. We require that tenants make a gross monthly income of at least three times the monthly rent. We will not combine incomes unless it is a legally married couple.
• Self-employed applicants must provide their most current tax return and proof of ownership of the business.
• A credit check and a background check will also be completed for each prospective applicant over 18 years old. This includes adult children who will not be contributing to the rent, but living in the home. 

When a renter is unable to pay rent due to a personal crisis, BPM will do everything to collect payment of rent, whether it is collecting partial payment and then allowing the tenant a few days to gather the remaining funds. BPM treats each problem with a common-sense approach, follows landlord/tenant law, and uses the appropriate documentation. If the situation turns serious, BPM contacts the owner and works to find a solution to the problem. 

Legal action - Although BPM works diligently to avoid the necessity to begin an eviction proceeding, it can happen. In the event any legal action is required, BPM will contact the owner prior to taking action, discuss what is needed, and obtain owner authorization. We follow all legal guidelines for eviction. We continue to follow through until the tenant either pays or leaves. An attorney is on retainer in the event it is needed. However, with decades of combined experience working in the field and strict screening, we rarely need to take legal action. 

Barrons Property Managers goal is to ensure the owner with a responsible tenant. At the time of lease renewal, all tenants will be contacted at least 60 days prior to lease expiration, should they want to renew under the new terms (BPM approved lease), and we will prepare a new lease and send it out for signing.

If a tenant decides to move out of the property, that is their decision; BPM does require a minimum 30-day notice for vacating the property.

If you, the owner, decide not to offer a renewal to the current tenant, we require at least 45 days' notice, which gives the tenant plenty of time to find alternative housing and leave the home in a satisfactory condition.

Barrons Property Managers will not start the eviction process without written consent of the owner of the property. Any fees associated with eviction are the owner's responsibility, however we will file any paperwork needed.

An emergency consists of imminent damage or danger to the property. Tenants are first instructed to contact local authorities. Tenants are given a handbook at the time of move-in that will help them in these situations.

Insdie air temperatures exceeding 80 degrees, or under 70 degrees require immediate servicing by a licensed HVAC contractor.

No hot water, plumbing back up, flooding, and nonstop leaks from plumbing fixtures are also considered emergencies.

As a Florida resident, tenants and owners should know about Hurricane season. Which is from June 1st – Nov 30th. We will alert owners via email in the event of a storm forecasted to our area.

Our team of property managers will oversee all maintenance and repair issues. If repairs exceed the approved dollar amount stated on your management agreement, we will contact you for approval first. We will only use licensed and insured contractors. 

If a home has warranties on any items such as HVAC, stove, etc, BPM must be provided with the company holding said warranty, and we will first use that, then if not a covered item, BPM will dispatch one of our preferred vendors. 

A "Move-in Inspection" is completed before a new resident moves into the property. We will also complete annual renewal inspections when the tenant resigns their lease agreement with BPM. A "Move-Out inspection" is completed when any tenant vacates the property.

If the home allows animals, the tenant pays for bi-annual pet inspections, where our office sends someone to the property every 6 months to look specifically for pet-related damages. 

Yes, we actually prefer direct deposit over checks. Owner contributions are sent around the 15th of each month and followed up by the owner statement, which is hand reviewed to ensure no accounting errors. 

Monthly owner statements are in the owner portal. To find them, you will sign in using the link at the top of this page, and you will the front page. 

We require you to maintain Owner, Landlord, and Tenant insurance. Most commonly referred to as a "dwelling policy". We also ask that BPM be added as an additional interest on the account so we are privy to updates regarding the plan.